Assertive Communication
About this training
Being assertive is an important and valuable skill to be stronger in your communication. In this interactive assertiveness training course, you will be given techniques and tools to communicate more assertively - even in difficult situations - while making your point in a clear and respectful way.
You can expect these results:
- You will learn how to communicate effectively and set clear boundaries.
- How to express your opinion in a clear and respectful way,
- Communicate constructive feedback on difficult or delicate aspects
- How to say no without making yourself or others feel bad
- You will also get tips and insights to make a strong and confident impression during meetings, consultations and in various conversations
Program
DAY 1
- Learning to listen actively and to recognize body language
- What is avoidance behaviour, aggressive behaviour and manipulative behaviour?
- Are you a NIP or a PIP?
- Assertive communication using the DESC-model
DAY 2
- Exercises on the raising of issues and on active listening
- Learning of new techniques (the sandwich, LEO and diving board techniques)
- Role playing game on new techniques and feedback
- Feedback and correction with concrete tips
Target group
The course "Assertive and Self-assured Communication" has proven effective for anyone looking for a more conscious, self-assured and efficient way for conveying his or her message. This course is also strongly recommended for anyone wishing to communicate with clients, external partners, colleagues or teams in a convincing and respectful way.
Approach
This workshop is interactive and provides exercise sessions, reflection moments and input from the participants. In order to practice the provided techniques and learning points, we complete the training with case simulations with a professional training actor.
Trainers
Results
This training course will enable you to achieve your goals within your organisation more easily. During this interactive assertiveness training, you will learn the following:
- How to establish fruitful, productive contacts
- How to solve conflicts in a constructive way
- How to create a win-win situation in each negotiation or discussion
- How to recognize the actual facts underlying the reactions and/or behaviour of other persons
- How to let your own emotions and those of others work for yourself instead of undergoing or ignoring them
- How to recognize obstacles and problems and how to avoid them before they manifest themselves
- How to deal with "annoying" clients, colleagues, business relations ... and how to transform this relationship into a constructive cooperation
- How to react to criticism - either just or unjust
- How to convey your opinion about others without insulting or humiliating the persons concerned
- How to improve your communication skills and implement these skills in a more effective way.
Testimonials
“I wanted to learn what assertive communication actually is, in what way it can help me, and how to use it. This training really helped me to create a better work-environment. I'll try to use it when talking to my boss, clients, etc. to create a better relationship. Also the trainer was very capable. He adapted the course to our needs. I think that is one of the most important things in a training like these, that it feels personal and recognizable. So good job & many thanks!”
David Van OsGreenfish
“I enrolled in the Assertiveness course to learn to communicate better in difficult situations without clamming up. I became aware that choices can be made, at all times. Especially the DESC model was a real revelation for me. The trainer was very driven and conveyed his insights in an enthusiastic way.”
Karen DerynckMcDonald’s Belgium
Register
Choose the desired date and location for this training.
Being assertive is an important and valuable skill to be stronger in your communication. In this interactive assertiveness training course, you will be given techniques and tools to communicate more assertively - even in difficult situations - while making your point in a clear and respectful way.
You can expect these results:
- You will learn how to communicate effectively and set clear boundaries.
- How to express your opinion in a clear and respectful way,
- Communicate constructive feedback on difficult or delicate aspects
- How to say no without making yourself or others feel bad
- You will also get tips and insights to make a strong and confident impression during meetings, consultations and in various conversations
Antwerpen - BluePoint
Filip Williotstraat 9, 2600 Antwerp
From
€ 1.950,00(VAT excluded)
Only 4 seats available
Being assertive is an important and valuable skill to be stronger in your communication. In this interactive assertiveness training course, you will be given techniques and tools to communicate more assertively - even in difficult situations - while making your point in a clear and respectful way.
You can expect these results:
- You will learn how to communicate effectively and set clear boundaries.
- How to express your opinion in a clear and respectful way,
- Communicate constructive feedback on difficult or delicate aspects
- How to say no without making yourself or others feel bad
- You will also get tips and insights to make a strong and confident impression during meetings, consultations and in various conversations
Gent - Holiday Inn Gent Expo
From
€ 2.150,00(VAT excluded)
Max. 6 participants
