Terms & Conditions

INVOICES AND PAYMENT

All invoices of Expert Academy, Premium Coaching and Topspreker (Advitas bvba) are payable on the due date specified on the invoice, unless otherwise agreed.

Open Training:

Immediately upon registration, a digital invoice shall be sent to you. Payment for Open Training sessions is due before the initial start of the training session.

In-Company Training sessions, personal coaching sessions and Topspreker assignments (keynote speeches and event hosting):

Upon agreement on the date/dates, you will receive two invoices:

• ADVANCE INVOICE: 50% upon confirmation of the agreement, payable as an advance before the initial start of the first session.
• FINAL INVOICE: 50% payable immediately after the end of the last training session.

In a number of exceptional cases or for long-term agreements the payment of the advance invoice is negotiable.

 

LATE PAYMENT

In case of failure to promptly pay an invoice, an interest of 2% a month from the invoice date shall be applicable. Any dispute of an invoice must be made to the accounting department of Expert Academy in writing (e-mail with confirmation of receipt, registered letter or fax with acknowledgment of receipt), within a period of eight calendar days upon receipt of the invoice.

 

CANCELLATION

To cancel your registration or reschedule your training session, the following procedures must be observed:

• Cancellation must be confirmed in writing (by e-mail, letter, or fax):
• Cancellation or rescheduling of training dates more than 30 calendar days before the initial start of the training, no fee.
• Cancellation or rescheduling of training dates between 29 and 14 calendar days before the start of the programme: 50% of the participation fee shall be payable.
• Cancellation less than 14 calendar days before the start of the course, the full participation fee is payable.

 Open Training sessions:

For an Open Training session a colleague can always take your place. In that case, the participant does not pay a cancellation fee. Absence and leaving early during the course cannot be compensated.

Expert Academy reserves the right to cancel an Open Training session 7 calendar days prior to the start of the course. Already paid participation rates shall be reimbursed to the participants.

Flexible service:

A (spontaneous) strike, traffic problems, illness, weather conditions or other calamities are not valid reasons for a free cancellation or change of date under any circumstance.

However, Expert Academy, Premium Coaching and Topspreker will do everything they can to find an alternative solution: change the location or venue, adapt the content, etc.

 

DISPUTES AND JURISDICTION 

All disputes with regard to the general conditions and the agreement are subject to Belgian law. Only the courts of Antwerp can handle disputes that might arise from this agreement or relating to these terms.

 

LIABILITY, PRIVACY AND RIGHTS

Although Expert Aademy (Advitas BVBA) makes every effort to correctly present the information on the website, it can exceptionally occur that certain data contain errors. If an entry on the website contains a manifest error, Expert Academy reserves the right to cancel any orders that have been made on the basis of that manifest error.

The information that the customer enters when placing orders is governed by the general privacy provisions of Expert Academy. The customer is responsible for the correct transmission of his / her data, as well as changes to this data. Expert Academy can not be held liable for the use of data that have been modified by the customer, but have not been passed on to Expert Academy.

Expert Academy makes every effort to deliver ordered goods and / or services within the agreed period. In exceptional cases, the occurrence may have to be deviated from this delivery period due to reasons that are not controlled by Expert Academy. In such cases Expert Academy can not be held liable for late delivery.

When ordering goods, the risk of loss, theft or damage during transport lies exclusively with the customer, unless explicitly stated otherwise. The ownership of ordered goods only passes to the customer as soon as the full invoice amount has been paid. The customer must use the goods for the purpose for which they are intended. Expert Academy is not liable for damage to the customer or third parties resulting from the incorrect use of delivered goods.

Expert Academy retains all intellectual rights to the products and services it offers. In no way can an order of goods and / or services be considered as a transfer of these rights, unless explicitly stated otherwise.

Last revised version: 15/11/2018