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Trusted by more than 1,500 companies across Belgium































Training partner for over 1,500 companies in Belgium and abroad
Every day, we strive for maximum customer satisfaction. A training or course is never an isolated event. Ultimately, what counts is the result. Therefore, we keep track of all satisfaction scores from our customers. We are happy to share this information with you because we believe transparent communication is very important.
“I will definitely apply the techniques from the workshop. In fact, I already had the chance to do so: I just had a call with a very irritated client, and I noticed I was able to use what I had learned yesterday. It really helped – in the end, the client even apologised for his anger. I hope the attention I gave him will help to defuse the situation around the late delivery.”
Daria KonstantinovaeCarsTrade
“The trainer managed, in a practical way, to teach me useful things. The importance of asking open questions in the sales process and daring to adopt an assertive attitude. I can now apply this on a daily basis. The training has really flown by. It was a great learning experience! ”

Jo VandenbrandeGalapagos
“I wanted to learn how to communicate in front of a camera and how to convey a message with clarity and confidence. The trainer gave us immediate insights on how to communicate clearly and distinctly in front of the camera. Through various practical exercises, I could already see an immediate positive evolution. In short: excellent training!”

Stephan VandermolenVBO
“I myself and our Customer Programme Team at Snecma Services Brussels were delighted with Jerko's intercultural communication training. The course was interactive and creative. It surpassed the simple do's and don'ts and offered an in depth insight into what communication all together is about. I am confident we'll be a better service provider after having enjoyed this training session.”

Wim CollaerAccounts Director at Snecma Services Brussels
“We are extremely satisfied with Expert Academy's hands-on and professional approach. The sessions with the training actor are a real added value. Expectations well exceeded!”

Olivier GauderBNP
“This training made me more aware of time wasters and know how to handle them better. I must say I was impressed with this training form start to end. I have learned to reserve more time for myself, plan more ahead and update my to do list with the smart method.”
Elbrecht MertensGreenfish
“In this course I learned how to better deal with certain stress factors that are out of my control. The workshop was very to the point and very informative. It is the most interactive training I have ever had and with a super teacher. I have the feeling that I will be able to benefit from this for a long time to come.”

Tracy Van MaerckeBenteler
“I wanted to learn new concepts about conflicts and become more confident and strategic in conflict-related situations. The trainer introduced several helpful techniques that will be help in real conflict situations. I liked that these strategies were simple, reasonable and well structured. This training made me confident and showed me that conflict is not always a bad thing and that it can be used for an improvement.”

Ivan MaslovUHasselt
“I wanted to learn to write emails in an even more customer-friendly way. In addition, it was important to get the necessary tools to write texts for the web and for newsletters in a creative way. This expectation was completely fulfilled thanks to the useful tips and the practical exercises. I still take the syllabus with me when I write texts.”

Nathalie VerheydenSanofi Belgium
“I wanted to gain insights into our team's thinking and thus improve collaboration. There was a nice balance of theory, practical examples and exercises. Each HDBI profile was discussed in detail so we now have a better picture of our communication, expectations and information processing. The result is that we are more understanding of each other. We definitely want another follow-up training!”

Natalia KouzinaValeron
The 3 unique advantages of Expert Academy
At Expert Academy, we believe that anyone can become an expert in their field with the right training and coaching.
Our team of passionate and experienced professionals is dedicated to helping you grow professionally.
Through insightful guidance, you can achieve better results and successfully reach your goals. Developing your talent is our passion.
Proven Expertise
The workshops at Expert Academy are conducted by experts who are firmly grounded in practice.
Short and powerful training
Time is valuable, especially in the business world. That’s why our training sessions are concise and impactful. This way, your busy schedule remains undisturbed.
Practice-Oriented
We work from the dynamics of your organization or team. This means: as little theory as possible and as much practice as possible.

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