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Trusted by more than 1,500 companies across Belgium































Training partner for over 1,500 companies in Belgium and abroad
Every day, we strive for maximum customer satisfaction. A training or course is never an isolated event. Ultimately, what counts is the result. Therefore, we keep track of all satisfaction scores from our customers. We are happy to share this information with you because we believe transparent communication is very important.
“I really wanted to know how to turn a ‘no’ into a ‘yes’ during a phone call for an appointment. Through practical exercises and the formulation of possible counter-answers, this was immediately put into practice. I also gained insight into a clear structure of points to follow during telephone prospecting. I am impressed by both the positive teaching style and the trainer's knowledge.”

Tom Van RemoortereAgora Press
“The course fully met my expectations. The trainer was great both in terms of content and the way the training was given. I now have a better understanding of how to answer certain questions from the media and which techniques can be used for this purpose.”

Jan FrançoisKuwait Petroleum
“The training was really good and there was a good balance between theory and practical exercises. Also quite a lot of communication models & tools were handled. I will certainly put into practice the LESS technique.”

Lies Van EyckenDesmet
“A very practical training course. You can use it straight away to simplify your daily activities: for example, record a telephone conversation with a customer, keep track of your own activities and bring structure to your tasks and plans.”

Elly PeetersIMCD Benelux
“Useful training. I learned new communication techniques, and there are many ways to apply the content: for feedback sessions, for meetings. I'm sure I'll use it.”

Marina MochkaevaProjective Group
“I wanted to learn how to communicate in front of a camera and how to convey a message with clarity and confidence. The trainer gave us immediate insights on how to communicate clearly and distinctly in front of the camera. Through various practical exercises, I could already see an immediate positive evolution. In short: excellent training!”

Stephan VandermolenVBO
“I was looking for some techniques to deal professionally with the media. Expectations were fully met and the immediate feedback on the camera exercises is very interesting. Smooth and interactive training given by Lies Martens, who knows her profession inside out.”

Gunther UyttenhoveColruyt Group
“Thanks to the training, our sales approach has become much more proactive and we get the most out of our online meetings with customers. Furthermore, we received very good tips and tricks on how to better handle prospecting calls. I can definitely recommend this new way of working! ”

Raf NonnemanEuropean Spices
“Many tips were provided and the fact that we were allowed to make our own exercises made us think more. It made us realise that we communicate a lot every day, but not always in the right way (too negative, unclear, not clear, not to the point,...). The trainer was very pleasant and ensured good interaction. There was a relaxed atmosphere and questions were answered immediately. A real tailor-made training :-)”

Vanessa De ProotCity of Dendermonde
“I wanted to gain insights and techniques around drafting professional emails. My expectations were definitely met. I received many tips and tricks that I will use in practice. My score for this training: 100/100”

Lore HendrickxConstructiv
The 3 unique advantages of Expert Academy
At Expert Academy, we believe that anyone can become an expert in their field with the right training and coaching.
Our team of passionate and experienced professionals is dedicated to helping you grow professionally.
Through insightful guidance, you can achieve better results and successfully reach your goals. Developing your talent is our passion.
Proven Expertise
The workshops at Expert Academy are conducted by experts who are firmly grounded in practice.
Short and powerful training
Time is valuable, especially in the business world. That’s why our training sessions are concise and impactful. This way, your busy schedule remains undisturbed.
Practice-Oriented
We work from the dynamics of your organization or team. This means: as little theory as possible and as much practice as possible.

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