Business Writing

This Business Writing course will teach you how to write letters, e-mails, memos, and reports that people understand and take seriously. You will discover how to successfully write business documents that have the desired impact.

Program of this online course:

• Communicate clearly, separating details from actions
• Writing conversationally to engage your readers
• Updating your writing style for today’s business environment
• Being specific, concrete and writing with a positive focus
• Being personal and positive
• Recognize and eliminate unnecessary words, phrases and repetition
• Substitute heavy, confusing phrases with simple language
• Salutations and openings that get attention
• Personalize your letters to create interest and establish credibility
• Write simple, to-the-point e-mails
• Create attention-getting subject lines
• Use a reader-friendly layout to emphasize main ideas
• Best practices of email etiquette
• Organize your findings into a concise, effective format
• Design strong paragraphs to state your case powerfully